Getting Started

Knowing where to start with something new can be difficult so with Getting Started we bring together the essential information that will get you up and running in no time.,

Woman Holding iPad Mini - Article

Apple Building Logo

10 Things You Absolutely Must Do With Your New Apple Mac

Got a new Apple Mac?  Then here are 10 quick and easy things we think you absolutely must do.  Whether it is setting a good password or taking the amazing speech recognition for a spin, these top tips will help you get the most from your Mac.

27 Jan 2018 • 21 views

CJSM - Article

What you need to know about the new CJSM Webmail service

CJSM are introducing a new version of the Webmail service which provides a number of welcome improvements.  For those using the Webmail service we have put together a short article to explain what's new, what hasn't changed and any common questions and answers.  Even if you use CJSM through your own Email application it may well be worth a read as you can use Webmail in combination with your existing set up.

14 Dec 2017 • 21 views

Security - Article

Beefing up your 15 New Bridge Street Email Security

Access to your 15 New Bridge Street Email is secured by a logon ID and a password but ID's are easy to guess and there are various ways your password could be found out so to deal with possibility, an additional layer of security can be added to your Email account.  Here we explain what this is, why it is needed and how you can get started using it.

27 Jan 2017 • 21 views

Woman Holding iPad Mini - Article

ECHO Wallchart

The ECHO Wallchart provides an organisation with an easily accessible way to see who is away and when. The Wallchart integrates with other components of ECHO to present additional information such as leave entitlements, working hours and restricted leave periods. Employee confidentiality and privacy is protected with using controls which govern what can be seen and by whom.

27 Apr 2016 • 21 views

Keyboard Do Not Panic - Article

Getting Started with Remote Support

Remote Support is a means by which we can remotely work with you on your computer and investigate or fixed problems without you needing to hang around waiting for someone to arrive.  Here we explain how it works and how you can get more from the service.

22 Feb 2016 • 21 views

Microsoft Outlook - Article

Getting started with Office 365 Quarantine

Office 365 has sophisticated filters that significantly reduce the amount of spam that reaches your inbox.  It also provides a quarantine for items it isn't entirely sure about and here we explain a bit more about how that works and how you can access your quarantine directly.

17 Nov 2015 • 21 views

Businessman Figure on Circuit-board - Article

InfoPoint Items Explained

InfoPoint is a module of the ECHO Intranet and is used to store and organise different bits of information. In this article we explain the different types of information you can store in InfoPoint.

6 Nov 2015 • 21 views