Welcome to LiveDrive - your online backup service

As part of our support service to you, we offer an online backup service that provides a quick, secure and easy way to backup the files and folders on your Windows PC or Apple Mac. Not only that, you can access the backed up files from the web, iPhone, iPad & Android.  Find out more about this service and see if you qualify for a free account.

10 October 2012  Apple Macs, Security, Windows PCs

We cannot stress how important it is to keep a regular backup of your files and folders and to help you we provide an online backup service that is offered free to subscribers who receive our full support subscription.

We offer two types of service:

  1. LiveDrive Essentials is for use on a single computer and provides a simple online backup service that is up and running in minutes and automatically backs up your files.  
     
  2. LiveDrive Shared includes all the benefits of LiveDrive Essentials but allows you to backup more than one computer and to easily share files between those computers.

These services are intended to compliment not replace the backups that you should regularly make of your data eg. to a portable external hard disk.  You should not rely on a single backup service to safeguard your most important data.  We will be happy to discuss this further with you.

More details about each of the options is given below along with some answers to questions we regularly receive about our LiveDrive service.

LiveDrive Essentials

  • Online backup your Windows PC or Apple Mac.
  • Fixed cost no matter how much you store.
  • 3 months free, then �25+VAT.
  • Simple & hassle free.
  • Installs in minutes.
  • Automatically backs up your files.
  • Log in online at any time to view your files and download them.
  • Your files are secure 100% safe and secure.
  • Your files are encrypted and stored multiple times.
  • Your files are stored in the UK.

Details

  • Annual Cost 3 months free, then �25+VAT
  • Backup space 500GB
  • Shared space None
  • Maximum computers 1

LiveDrive Shared

  • Online backup your Windows PC or Apple Mac.
  • Fixed cost no matter how much you store.
  • Simple & hassle free.
  • Installs in minutes.
  • Automatically backs up your files.
  • Log in online at any time to view your files and download them.
  • Your files are secure 100% safe and secure.
  • Your files are encrypted and stored multiple times.
  • Your files are stored in the UK.

Plus

  • Sync your files between your computers (up to 500GB shared storage)

Details

  • Annual Cost �40+VAT
  • Backup space 1,000GB
  • Shared space 500GB
  • Maximum computers 3

Frequently Asked Questions

How to I get my LiveDrive Essentials Account?

Simply contact us, we will get your account set up for you and send you the access details for your LiveDrive portal where you can download the software for your computer and get started with the service.

What support is available?

Support for LiveDrive is available through the online help facility of your personal LiveDrive website.  If you require further support we can assist however this may be charged.

Can I add more computers to my LiveDrive Essentials Service?

Yes, more computers can be added at cost of �15+VAT per year.

Can I add more computers to my LiveDrive Shared service?

Your LiveDrive Shared service allows you to have up to 3 computers participating in your subscription.  If you would like additional computers, these are charged at �15+VAT per computer per year and you can have up to 5 computers using the Shared Service.

Are their any limits to how much I can store?

The current limits for on the Essentials (500GB) and the Shared Services (1,000GB/500BG) should be sufficient for pretty much everyone however if you need more storage we can provide up to 2,000GB for each service.  If you need more than your current allocation, there will be a small charge for this - please contact us.

Where can I find more information?

For more details about the LiveDrive service visit http://www.livedrive.com

Corrections or suggestions