How to make a backup of your 15 New Bridge Street E-mail using Microsoft Outlook

If you need to take a backup of your 15 New Bridge Street E-mail then Microsoft Outlook can be used to download the E-mail into a Personal Folder (PST) file.  Here were explain how to take a backup of your E-mail using Microsoft Oulook 2010.

10 April 2013 How to...  E-mail

If you need to take a backup of your 15 New Bridge Street E-mail then Microsoft Outlook can be used to download the E-mail into a Personal Folder (PST) file.  Here were explain how to take a backup of your E-mail using Microsoft Oulook 2010.  If you are using a different version of Outlook the steps are almost identical.

Before you begin

  1. Make sure that where you will be backing up to has enough space to store the backup.  In most cases you will need at least 5-10GB of free space.
  2. It is strongly recommended that you perform the backup whilst in the 15 New Bridge Street office.
  3. Depending on the amount of information and the performance of your PC, a backup could take an hour or more to complete.

To Backup your E-mail using Microsoft Outlook 2010

  1. Start Microsoft Outlook and make sure you are "online" with the E-mail server
  2. From the File menu, choose Options...
  3. Click the Advanced option down the left-hand side.
  4. Click the Export button under the Export group on the right-hand side.
  5. The Import and Export Wizard is started.
  6. From the list of actions choose "Export to a file" and click the Next button.
  7. From the list of file types, choose "Outlook Data File (.pst)" and click the Next button.
  8. You will now be shown your mailbox and the folders is contains.
  9. To backup your entire mailbox, click once on your name at the top of the list or
  10. To backup a specific folder (e.g. Sent Items), scroll down and click once on the folder name.
  11. Make sure the "Include subfolders" option is checked and click the Next button to continue.
  12. Use the Browse button to set where the backup will be created and give it a name (e.g. my_email.pst).
  13. Finally click the Finish button.
  14. You will now be prompted for an optional password which can be used to protect your backup, if you do enter and confirm a password if desired.
  15. Click the OK button to being the backup.
  16. Progress will be shown as the backup works through the items and you can cancel the backup at any time.

Remember

  • If you have a large mailbox either in size or the number of items it contains it may take several hours to complete.
  • You will not be able to use Outlook until the backup has completed or been cancelled.

Opening your E-mail Backup

To open your E-mail you will need to use Microsoft Outlook again.

  1. Start Microsoft Outlook.
  2. From the File menu, choose Open.
  3. Navigate to the folder where you stored your backup file.
  4. Click to select the file and then click the Open button.
  5. Your backup will appear as a new group on the left-hand side of the Outlook window.
  6. Double-click the group name to expand the contents and then click on folder to see the contents.

End of article

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