Do's and Don'ts for a successful upgrade

With software upgrades to computers and devices now a regular occurrence, its important to understand that upgrades provide significant benefits, such as improved security and reliability. We recomend that upgrades should be installed however there are a few importants Do's and Don'ts to bear in mind.

16 July 2015 How to...

Keyboard Do Not Panic - Article

With software upgrades to computers and devices now a regular occurrence, its important to understand that upgrades provide significant benefits, such as improved security and reliability. We recomend that should be installed however before you click that Accept button here are a few things you should be aware of to minimize the chance of any problems.

Things you should do before you upgrade

Backups and time are essentials for a upgrade so...

  1. Allow plenty of time - Upgrades usually take an hour or two to complete however don’t assume that will always be the case.
     
  2. Always install upgrades or you might miss out on vital security patches or system enhancements.

  3. Make sure you have a backup - Upgrades rarely go wrong but when they do they have a habit of going badly wrong so your backup will be your saviour.
     
  4. Make sure you have a copy of key documents/files - Should the upgrade fail for whatever reasons you could be stuck with a computer/device that isn’t immediately usable so having access to key documents and files should ensure you can get any urgent work completed.
     
  5. Make sure you have plenty of free space on the computer/device for the upgrade - At least 20GB on your computer and 5GB on device a phone/tablet.  

  6. Make sure you have your re-installation media/online IDs for apps - Should the upgrade fail in the worst case scenario you will need to re-install the operating system and applications for which you will need any installation media, license keys or online ID's.

  7. Make sure your computer/device is plugged into the mains and not running solely on battery.

Things you shouldn't do...

If you want your upgrade to fail then ignoring what follows will guarantee problems:

  1. Upgrade if your Windows PC is using anything other than BitLocker encryption.  Not sure, then ask.

  2. Upgrade your computer if you suspect there is a hardware fault or

  3. Upgrade shortly before an important meeting, presentation etc.

  4. Turn off your computer/device half way through any updates, this may cause issues.

Corrections or suggestions